Shop soiled/damaged and customer misuse/damaged items are not valid return reasons and RA claims will not be accepted.
Credit Return Authorisation is valid for 14 days from date of RA authorisation only.
Credit will only be issued once stock is returned or proof of return is provided in writing.
No credit will be issued for stock returned without an RA authorisation.
A copy of this RA form must be enclosed in all returns to ensure credit can be processed efficiently.
The RA number MUST be written on the outside of the carton for quick identification.